Chateau Star River Pudong Shanghai Hotel, Shanghai ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

2588 Jinxiu Road Pudong New Area, Shanghai, China

Chateau Star River Pudong Shanghai is a 5-star luxury hotel located in the heart of Pudong, reflecting European royal architecture. The hotel offers a variety of facilities, including a spa and an indoor swimming pool, and features a peaceful atmosphere. It is conveniently situated 5 minutes from the New International Expo Centre and near popular attractions such as the Oriental Pearl TV Tower and Century Park.

Location

Located in Pudong, the hotel provides easy access to attractions like the Shanghai Ocean Aquarium and Madame Tussauds museum. Longyang Road Subway and Maglev Station are nearby, offering quick rides to Pudong International Airport. Guests can also explore local shopping options at Kerry Parkside Mall and The Bund.

Rooms

The hotel comprises 261 individually furnished rooms. Each room provides premium bedding, a minibar, and 24-hour room service. Guests can also customize their mattress firmness and enjoy features like deep soaking bathtubs and rainfall showerheads. Every unit is equipped with cable TV, a personal safe, and a cozy seating area.

Eat & Drink

Dining at Chateau Star River includes a variety of options, with a signature restaurant offering exquisite Cantonese, German, and Western dishes. E-café serves a daily buffet for breakfast and dinner, where guests can enjoy garden views. The hotel also provides in-room dining with 24-hour room service.

Leisure & Business

Recreational facilities include an indoor swimming pool, a fully equipped gym, and a wellness center. The spa offers massages and body treatments for relaxation. Business travelers can utilize eight meeting rooms designed for various events, ensuring a comfortable working environment.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier King Room

Max:

2 persons

60 m²

Bed options:

1 King Size Bed

Pool view

Shower

Bathtub

room details

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Deluxe King Room

Max:

2 persons

47 m²

Bed options:

1 King Size Bed

Bathtub

Balcony

room details

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Premier Twin Room

Max:

2 persons

60 m²

Bed options:

2 Single beds

Pool view

Bathtub

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Shanghai 4.5 mi

Airports

Shanghai Hongqiao International (SHA) 15.5 mi

Shanghai Pudong International (PVG) 20.3 mi

Train

Shanghai Railway Station Metro Station 6.2 mi

Metro stations

Jinxiu Road2000 ft

Fanghua Road4000 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Impressive Gym Facilities

I had the chance to visit the fitness center during my stay, and I was thoroughly impressed. The changing rooms were upscale, featuring a steam room and sauna, which added a luxury touch to my workout. After exercising, I loved relaxing in the spacious indoor pool. The overall environment was inviting and well-maintained, making my fitness routine enjoyable.

Steven123. USA, 2024-06-15Read full review on

Variety at Breakfast

The breakfast buffet was quite expansive and offered a delightful range of options, including both Asian and Western dishes. I particularly enjoyed the Chinese cuisine available, making it a perfect start to my mornings. Each day brought something new to try, keeping my experience fresh and enjoyable!

Kenneth_S. Canada, 2024-08-01Read full review on

Luxurious Room Amenities

I absolutely loved my guest room with its impressive size and elegant décor. The attention to detail was apparent, especially the luxury features like a large rain shower and a clawfoot bathtub, complete with a TV embedded in the mirror. It felt like a private spa experience every time I used the bathroom.

Heather_M42. UK, 2024-08-20Read full review on

Comfortable Sleeping Experience

The bedroom was beautifully appointed with a king-size bed that was incredibly comfortable. I really appreciated the plush bedding and the overall spaciousness of the room. It provided a cozy sanctuary after a long day, allowing me to sleep soundly each night. The ambience paired with the comfortable bed made it a perfect retreat.

William_N. Australia, 2024-09-05Read full review on

What’s included

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Elevator
Currency exchange
Barber shop

Sports & Fitness

Fitness center
Tennis court
Mini golf

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Children

Cribs

Spa & Leisure

Indoor swimming pool
Spa & wellness center
Sauna
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

2588 Jinxiu Road Pudong New Area, Shanghai, China

Map view

2588 Jinxiu Road Pudong New Area, Shanghai, China

City landmarks

Events

Shanghai New International Expo Center

2.0 mi

Museums

Shanghai Science and Technology Museum

1.9 mi

No.2100 Longyang Road

Shanghai Maglev Museum

1.4 mi

Garden

Yu Garden

3.6 mi

Shopping Area

Paris in spring Store

5200 ft

Parks

Century Park

1.9 mi

Tower

Oriental Pearl TV Tower

4.3 mi

No.2277 Pudong SouthRoad

Nanpu Square Park

1.6 mi

Square

Century Square

2.1 mi

Himalayas Art Museum

1.8 mi

No.1188 Fangdian Road

Himalayas Art Center

2.1 mi

Parks

Sanlin Shibo Theme Park

1.8 mi

Bridges

Nanpu Bridge

2.4 mi

Pudong New Area

2.2 mi

Parks

Old Bell Park

2.1 mi

Museums

Shanghai Jiangnan Silk Museum

2.3 mi

Pudong New Area

Century Boulevard

2.4 mi

Shopping Area

Pudong Shopping Center

2.2 mi

Tower

Shanghai Tower

3.4 mi

100 Century Ave; 世纪大道100号

Shanghai World Financial Center

3.7 mi

Tower

Jin Mao Tower

3.5 mi

No.185 Dongjiadu Road

Shanghai Dongjiadu Church

2.5 mi

Museums

China Art Museum

2.9 mi

No.1221 Bocheng Road

YueLiangChuan

2.5 mi

No.199-28 Fangdian Road

Zendai Museum of Modern Art

2.7 mi

Shopping Area

Bao daxiang children Shopping Center

2.6 mi

No.1539 Huaxia East Road

Shanghai Feng Tianxing Stone Museum

2.7 mi

No.1551 Zhongshan South Road

Shanghai Sanshan Hall

2.7 mi

No.1551 Zhongshan South Road

Shanghai Folk Collection Exhibition Hall

2.7 mi

Nearby

Libraries

Pudong Library

1200 ft

Restaurants

Jiujing Japanese Restaurant

1200 ft

Xinghewan Business Street

Costa Coffee

4600 ft

PuDong New Area GaoKe West Road 2110

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

6.4/10

Nice

Rooms

7.8

Location

5.0

Service

5.8

Dining

5.6

Hugh

United States of America, February 2025

6.0/10

This hotel makes a bold impression with its lavish decor and spacious rooms, but it falls short in several key areas. While the cleanliness and ambiance are commendable, the service leaves much to be desired, particularly in managing guest needs and ensuring a seamless experience. The location, while quiet, lacks accessibility to the city's attractions, which is a downside. Overall, it offers a unique experience, but definitely not the five-star standard one might expect.

Rooms

7.0

The rooms are spacious and clean, featuring luxurious decor, but the air conditioning is ineffective. I struggled with the temperature throughout my stay, which detracted from the comfort.

Service

5.0

Service was inconsistent; staff appeared well-meaning but struggled to handle requests efficiently, particularly for larger groups.

Location

5.0

The hotel is situated in a quiet area, which could be appealing to some, but it's also quite far from downtown and not very convenient for taxi services.

Dining

6.0

Dining options were limited in quality and variety, with many dishes tasting bland, although the breakfast offered some decent choices if you stick to local cuisine.

Facilities

8.0

Facilities like the swimming pool and spa were impressive but underutilized due to the hotel being mostly empty during my stay.

Shawn

United States of America, February 2025

6.2/10

My stay at the hotel was quite an experience. While the outdoor pool was beautiful and my family enjoyed it a lot, I found the overall service lacking clarity and support. The hotel's luxurious styling was evident, but many aspects felt more overwhelming than welcoming. It's a bit disheartening to realize that with such potential, the execution fell short in various areas.

Rooms

6.0

The room was sumptuously decorated with Chinese-style flock wallpaper and marble accents, but it also had a stained carpet which detracted from the overall luxurious feel.

Service

5.0

While the staff were polite, I found them to be somewhat confused about how to assist guests effectively, particularly in terms of recommending local spots.

Location

6.0

Located in a quieter area of Pudong, the hotel is somewhat removed from the main attractions, which can limit your options for exploring the city.

Dining

5.0

Dining options were decent though slightly lacking in freshness, particularly at breakfast where the fruit choice was quite poor.

Facilities

8.0

The facilities, including the outdoor swimming pool, were well-maintained and enjoyable for families.

Chris

United States of America, January 2025

5.6/10

While the hotel has a luxurious appearance and spacious rooms, the experience fell short of expectations due to various service issues and location drawbacks. The staff seemed eager to help, but their lack of professionalism often hindered the overall enjoyment. Despite having decent facilities, including a gym and pool, getting around proved to be difficult due to its remote location. The pricing felt inconsistent with the value offered, particularly when considering dining options.

Rooms

8.0

The rooms were incredibly spacious and elegantly decorated, making for a comfortable stay. Although the room came with its own WLAN router, the air conditioning was inadequate and did not function properly.

Service

5.0

The service was not very professional, with staff often seeming confused about how to assist guests accurately. Despite their willingness to help, it sometimes led to frustrating situations.

Location

5.0

The location felt very isolated, situated far from city attractions and requiring taxis or complicated metro rides. While it offered a quiet environment, it was inconvenient for those wanting to explore.

Dining

5.0

Dining options were quite average, with high prices for breakfast that didn't seem justified given the variety and quality of food available.

Facilities

6.0

Facilities like the pool and gym were pleasant, but navigating the hotel layout was complicated, which detracted from the overall luxury experience.

Louis

United States of America, January 2025

7.0/10

I had a great experience at this hotel overall. The rooms were spacious and clean, with a truly luxurious feel. The service from most staff was friendly and eager to help, but some did seem less accommodating. Located a bit far from the city center, it offers a quiet retreat, although getting to downtown can take some time. The dining options are a bit pricey, and the breakfast didn't impress me much, but it’s excellent value for the level of comfort offered.

Rooms

9.0

The rooms are spacious, clean, and sumptuously decorated, making for a comfortable stay.

Service

7.0

Most staff were friendly and helpful, but a few were less approachable.

Location

6.0

The hotel is in a quiet area of Pudong, which is a bit far from the city center, making it less convenient for exploring downtown.

Dining

6.0

Breakfast is priced high and lacked variety, but other dining options, though average, were decent for the hotel’s standard.

Facilities

7.0

The hotel has great facilities; the gym and pool were nice, but the pool was surprisingly cold.

Jimmy

United States of America, November 2024

7.2/10

The hotel is newly built with highly decorated and spacious rooms, which were quite comfortable. However, the location was a bit inconvenient as it was far from restaurants and shopping areas. The staff was friendly but often struggled with providing service at the level expected from a luxury hotel. Overall, it was a pleasant stay, especially for the price, but the dining options could use improvement.

Rooms

9.0

The rooms were large and well-equipped, featuring luxurious decorations and comfortable beds.

Service

7.0

The staff was very pleasant and eager to help, although they sometimes lacked knowledge on how to assist effectively.

Location

5.0

The hotel is situated quite far from the main attractions, making it necessary to rely on taxis or a metro ride to explore the city.

Dining

6.0

The breakfast options were nice but quite expensive, which might deter guests from choosing to eat there.